Senior Product Manager, Price Freeze ( Remote)

Fintech
United States
Hopper offers a remote work policy that empowers employees to work from anywhere. Employees have the opportunity to work in an office environment or they can receive a work-from-home stipend if they prefer to work from home.

About the job

Product Managers at Hopper are “smart creatives” that will take the Hopper app from a disruptive, startup product to being the global leader in mobile travel. As a Product Manager, you will work at the intersection of development, data science, and user experience, as well as have a competitive understanding of the travel landscape to facilitate the creation of successful new features.

In the Hopper Hotel Fintech team, we are constantly identifying unique opportunities to help our customers plan their stays better with planning tools like Price Freeze, which allow our customers to protect themselves against price increases as they plan their trip, helping them reduce some of the anxiety around travel planning. 

Product Managers for this team must be highly competent in analyzing and understanding data, scrappy, creative, hands-on “doers” and strong facilitators that can find innovative ways to build up the Hotels product and create a unique, differentiated experience for our users that no travel technology has been able to do before - are you up for the challenge?

Minimum qualifications

Enjoy untangling complex problems and diving deep into data in a methodical manner
• Have an innovative and detail-oriented approach to problem-solving
Have an innovative and detail-oriented approach to problem-solving
Have the instinct to get on a whiteboard and explain their thinking, and even faster to document that thinking into expected use cases and user behaviours, driving UX for new features from start to finish
Have technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers and data scientists
• Have a strong focus on doing what is right for the customer and the company without ego

Preferred qualifications

• A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
• Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly
• Experience with mobile product development strongly preferred
• Experience with GDS, CRS, airline, hotel and/or other travel systems a plus
• Experience writing SQL, querying APIs and the ability to brainstorm solutions with the engineering team 
• Have a go-getter attitude, comfortable with learning whatever they need to to move the team forward. 



What does your day-to-day looks like:

  • Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution
  • Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
  • Collaborate closely with data science to dive deep into our data to understand our users
  • Work with business leaders to help shape and drive business cases for product features 
  • Ideate and wireframe new features that will be in the hands of millions of users across the globe
  • Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk?
  • Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users


Perks of working with us:

  • Well-funded and proven startup with large ambitions, competitive salary and stock options
  • Unlimited PTO
  • WeWork All Access Pass OR Work-from-home stipend
  • Entrepreneurial culture where pushing limits and taking risks is everyday business
  • Open communication with management and company leadership
  • Small, dynamic teams = massive impact
  • 100% employer paid medical, dental, vision, disability and life insurance plans
  • Access to a 401k 

MORE ABOUT HOPPER

Despite the pandemic’s impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company’s proprietary suite of fintech offerings.

Here are just a few stats that demonstrate the company’s recent growth:

- Hopper’s valuation is now over $5B, which is more than triple our valuation from early 2020.

- The company grew its revenue by more than 300% YoY in 2021. Hopper’s monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper’s new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Hopper’s recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.

- The company sells over $2B in travel and travel related financial services annually.

- Hopper’s fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper’s travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, Trip.com, and MakeMyTrip.

The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

And all this recent growth is just the beginning. There are still so many new opportunities we’re excited to tackle in the next year!
Watch the film

Life At Hopper

How did the humans behind the bunny find their careers? From developers to data scientists to designers, we all have the same goal: redefine how the world books travel.

Title

Senior Product Manager, Price Freeze ( Remote)


Department

Fintech

Team

Product

Location

United States

Life At Hopper

How did the humans behind the bunny find their careers? From developers to data scientists to designers, we all have the same goal: redefine how the world books travel.

Watch the film